The National Institute of Research in Tourism (ISNART) has been working since 1999 on the implementation of a special seal of quality. The responsibility for certification is carried out by the Chamber of Commerce. In 2005 the latest publication (4th edition) was launched. Only those establishments who are dedicated to quality and are willing to undergo rigorous examination on their facilities each year are eligible for this certification. The old categorisation system of forks for restaurants and stars for hotels to help the tourist making his choice, has shown that, that there are too many differences in the same category and give no guarantee for quality and service. The evaluation of the establishments is carried out each year by the Chamber of Commerce according to stiff regulations laid down by the representatives of the associations of the respective categories and their technical specialists. The seal of quality, issued by ISNART, is an important guarantee for the traveller to get the service he is paying for. So, when you are travelling next time to Italy, watch out for the signs with a big Q Marchio di Qualita Seal of Quality. Peter Matthies is a freelance writer specializing in tuscany vacations. For more travel tips on tuscany, visit his site at http://www.oliveto-toscana.com |
